Customer Testimonials

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Google Sep 10, 2021

Very helpful Sales folks. If you are looking for a Nissan or VW, you'll definitely want to ask for Ava. Trustworthy and really trying to understand your specific needs. Very good experience.

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Google Sep 9, 2021

I needed to trade in my Nissan Leaf for a non-electric car (sad, but necessary!) and Aaron was an amazing help! I test drove a car that didn't meet my personal requirements for a car and passed but told Aaron to contact me if anything came in around the same price range that met my needs. Not long after he found the perfect car for me and was able to drive away with a "new-to-me" Pontiac Vibe that I love so much. Could not recommend more! Thank you!

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Google Sep 7, 2021

My mom traded in her car for a 2022 pathfinder at Nissan in Edmonds the staff here is so friendly! My mom wanted to buy her first 3 years ago she wasn’t able too on her own due to having no credit. They understood and still helped us out. Awhile later my mom was able to get the car she really wanted and Ava made sure it had everything she was looking for and was super kind and helpful in the process. It means a lot to my mom and I that she had patience and took her time to explain ...

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Google Sep 6, 2021

Amazing service

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Google Sep 5, 2021

15,000 check on my 2018 LEAF. Excellent experience, staff friendly and helpful, explained everything I needed explained and gave written information on the checkup. I especially like the technician's video of my car being serviced.

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Google Sep 4, 2021

Had a great used car buying experience with Ava. She was transparent, very kind and made the whole process easy. When it came down to the paperwork, I was happy to see there were no hidden fees and the overall total cost was fair. If you're looking for a dealership that does not take advantage of their customers and excels in customer service, look no further. I would highly recommend this place to anyone.

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Google Sep 3, 2021

Nate helped me in my research of Nissan vehicles. Friendly, knowledgeable, no pressure. Thank you for your help.

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Google Sep 3, 2021

Ava was the best car sales person I've ever worked with. I had told her I was looking for a car due to a recent accident and she was the only sales person (I had been to several other dealerships) that asked if I was ok. She was very relaxed and quite knowledgeable as she showed me all the features the 2019 Rouge has. I felt absolutely no pressure. After my test drive, I knew this was "The One", and she walked me through the process so smoothly. Jesse did the financing, which also was so quick and ...

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Google Aug 29, 2021

We had a great experience from start to finish on our recent purchase speaking with Brad. We are very happy with our purchase.

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Google Aug 29, 2021

Brad was awesome! He was very professional and knowledgeable during the process and even stayed late to wash the car. Thank you!

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Google Aug 28, 2021

Very happy with purchase of new Nissan Rogue from Nate Bates. When no one else pay attention to us at other dealership. We appreciate the service he give to us.

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Google Aug 26, 2021

Great service. It’s also kid friendly.

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Google Aug 21, 2021

Working with everyone at Campbell was a phenomenal experience, especially Ava who was my salesperson. She did a wonderful job informing me of everything and helping out. She was fun to work with on top of being extremely knowledgeable and efficient.

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Google Aug 18, 2021

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Google Aug 16, 2021

Decent. Expected more such as a better lobby set up for me to work while waiting for my car to be worked on. Not much of a selection for snacks/drinks while I waited.

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Google Aug 12, 2021

I have purchased cars and had any required service from Campbell Nelson Nissan for over 25 years. Their cars and service have all been responsive ,timely, and excellent. I recently spent time purchasing a new car from "Ava" Zender my main service sales person. Ava was detailed and answered all my questions timely. She promptly researched and replied to any questions she couldn't answer immediately. I found her very good to work with and would highly recommend her.

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Google Aug 10, 2021

If you are in need of a used or new car you need to go to Campbell Nissan of Edmonds and ask for Johnnie. We've bought two cars from him now and both experiences were amazing. He will go above and beyond for you to find the car you really want!

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Google Aug 6, 2021

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Google Aug 1, 2021

Super duper helpful, especially Eva! I needed a used car, found one on the web site, called, and she had it ready to view in under an hour. She LOVES cars-this is obvious, and she is extremely knowledgeable. My new to me car isn’t showroom perfect as it’s a retired rental, but you wouldn’t know the difference: the detailing department knows their stuff. Was so impressed I got the service package, which gives me great peace of mind as I roam about the Pacific Northwest and beyond-cannot wait for winter in Montana. (Of course it’s a ...

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Google Jul 28, 2021

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Google Jul 20, 2021

In all our years we avoid purchasing cars at dealerships. We went to Campbell Nissan of Edmonds this past weekend, and we are very glad we did. Nate, our sales representative was very laid back, (we felt no pressure to buy) and we appreciated that. We felt Nate had our best interest/intention in mind. We ended up purchasing a pre-owned Honda Fit for my wife (she loves it!), and I upgraded my old Nissan Leaf to a newer one. We bought 2 cars!

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Google Jul 19, 2021

Nate was AWESOME! Had finance docs ready to go and we were in and out in under 30 Minutes. No pressure but very knowledgeable sales man. Highly recommend.

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Google Jul 18, 2021

We recently made a purchase here. Our service representative was Ewa Zender. While there I began to bleed from an existing wound. Ewa was very solicitous and secured bandages and fixed me up , We found her very knowledgeable and helpful with our purchase. We recommend he unreservedly.

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Google Jul 17, 2021

Good and reliable service.

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Google Jul 17, 2021

Kendon was especially helpful, cheerful and considerate.

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Google Jul 17, 2021

Wonderful experience with their service department. John S went above and beyond to make sure my vehicle was taken care of and kept in contact with me. We loved the loaner vehicle so much we will likely be back soon to buy one of our own! Every time I have my Rogue worked on here it's a great experience. friendly, helpful, respectful. Great team at Campbell.

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Google Jul 14, 2021

Friendly and easy to get scheduled for this routine service.

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Google Jul 14, 2021

I unexpectedly found myself shopping for a preowned vehicle after a recent car accident totaled my previous vehicle. I had done several hours of research/shopping online but had also visited a few used car lots and dealerships before going to Campbell Nissan. Yes, the first thing that drew me to their dealership was that they had a pre owned vehicle I was interested in. But once I was there, EVERYONE I came into contact with was super friendly and low pressure. It didn't feel like a "typical" car dealership. I had called earlier that morning and ...

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Google Jul 12, 2021

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Google Jul 8, 2021

The sales representative, Ava, and Finance Manager, Blaise, were a pleasure to work with.

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Google Jun 30, 2021

Great experience from Nate from start to finish.

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Google Jun 26, 2021

This is my second time buying from Campbell, and each time the experience has been a low pressure quality experience. Working with Johnnie L. was smooth. I was looking for another Leaf with more mileage, and Johnnie helped by offering a ton of knowledge about the market and what is happening right now with electric cars, that truly helped my decision making. The finance process was equally smooth. Will be back when it's time for our next vehicle.

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Google Jun 20, 2021

Great buying experience through Johnnie Lamm. I live in Southern Oregon and purchased a used 2011 Frontier that was in pristine shape. Johnnie was super helpful on the phone and we took care of most of the paperwork over email. When I drove up with my trade-in, the rest took about 1 hour and I had a beautiful preowned truck in almost brand new condition. Johnnie is super friendly and really earned my trust. One of the good guys in the business. I highly recommend this dealer.

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Google Jun 17, 2021

This was one of my best experiences purchasing a new car from Campbell Nissan. This is all because of one man and that is Johnnie Lamm! He was one of the best salesmen I've ever worked with who was super cool, knowledgeable, experienced, transparent, and most importantly not fake. Customers don't like to be pressured or feel forced to make a purchase. Johnnie was great - he didn't come across as a pushy salesman, showed respect to me and to my requests. He answered all of my questions the way I wanted - no more - no ...

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Google Jun 13, 2021

Buying a car here was such a great experience. Everyone that I worked with was wonderful (especially Brad!) and it was a calm and low pressure atmosphere. I felt I could really trust the staff and it was a very positive experience. Highly recommend!

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Google Jun 12, 2021

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Google Jun 12, 2021

John Schampier, our service advisor, was so personable and helpful. I couldn't have asked for a better person to work with. Thank you!

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Google Jun 11, 2021

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Google Jun 11, 2021

This was my first experience purchasing a BRAND NEW car- I worked with Ava when I came in to test drive a 2020 Rogue, and she informed me that a 2021 was going to cost around the same amount of money and was re-designed. I wasn’t ready to buy yet, and she was great! I felt no pressure to stay or that she “had to make a sale”. She assured me that I would be taken care of if/when I chose to come back. I came back two days later, 3 minutes before closing 🤪 Luckily Johnnie was kind enough to answer ...

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Google Jun 9, 2021

Great experience. All my questions were answered, getting a test drive was easy. Was able to get what I needed without a lot of fuss.

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Google Jun 6, 2021

My son Andrew lives in Ballard. I live in Anacortes. I also have 37 years in the car business. We knew Andrew's Pathfinder had a few issues I wanted to get taken care of. Talked to John in service for a appointment. He got Andrew in diagnostic in a very timely manner. He then was able to get his timing chain covered under our warranty! He did a great job on that. Also communicating all along with me. He also volunteered a loaner car for Andrew. John went up and beyond to help my son. I will definitely have him ...

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Google Jun 2, 2021

Johnnie Lamm was a wealth of information, especially regarding the Leaf. It was the best car buying experience I've ever had. I would buy another car from Johnnie and Campbell Nissan without hesitation.

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Google Jun 1, 2021

We bought a used Rav4 from Campbell's in Edmonds for our son's college graduation...Aaron was awesome! We called to inquire about the car when we saw it online and we were lucky that Aaron answered the phone. Buying a used car is so much harder than buying a new one as you just don't know what you're getting, but Aaron was so helpful throughout the whole process. He addressed our concerns and made sure that the car he was selling us was in perfect condition and safe for our son. It was clear that Campbell'...

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Google May 28, 2021

Hi! I purchased the new 2021 Rogue at Campbell Nissan of Edmond on May 8, 2021 with Ava Ewa Zendee. She was very good seller. Ewa told all the questions and explain clearly how to use this car for me. She was very friendly and very nice. I impressed about her service to give for me and my wife. Thank you, Thammarat Bualoung

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Google May 28, 2021

Awesome as always! Quick and easy! Thanks guys!

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Google May 26, 2021

Ask for Nate if you want outstanding service!

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Google May 25, 2021

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Google May 25, 2021

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Google May 24, 2021

Nate was very knowledgeable on the Nissan Leaf. Listened well and was very patient with us in helping make the switch to electric. Will recommend dealership and car to friends and family.

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Google May 11, 2021

John Kelch was AMAZING I went in expecting to not have the most pleasant experience but he made it an amazing one. Actually heard what I wanted and didn't try to sell me something else or things I didn't want. Told me everything step by step and explained things i needed more information on. Made the whole experience super easy,fast and enjoyable; also love how nice his office smells and how clean it looked. Over all a total sweetheart!

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Google May 6, 2021

The headlights stayed on instead of auto shut off after I exited the vehicle. They did their analysis and said I need a new control computer costing $1100 and it's not worth doing on my car. They charged me $157 for the analysis and told me to just turn off the lights manually. Over the next year, with my two sons using my car, the battery went flat twice when they forgot to turn off the lights. Eventually I figured out the problem was with the door light switch, not the control computer. I took the car there and I they ...

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DealerRater May 5, 2021

John Kelch made my car purchase such a pleasurable experience, that I drove over 50 miles to buy my second Leaf from him. He is friendly, honest, and will help you find the car that fits your needs. You will absolutely return to him, the next time you need to buy another vehicle. Thank you, John… You are awesome!

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Google May 5, 2021

Always friendly service. I’ve never even remotely felt anything shady in terms of my car’s needs. Easy online appointment scheduling and fast service. You can’t ask for more.

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Google May 3, 2021

*Update* bought a second car from them with a different sales rep, Ava. Same great experience. Low stress buying, large selection, helpful salespeople.

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Google May 2, 2021

I love my Freebird and the service at Campbell, thanks!

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DealerRater Apr 27, 2021

Johnnie Lam was very transparent, easy to work with, and the entire process at Campbell Nissan was easy to navigate. I would recommend them to anyone looking for a new or used vehicle.

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Google Apr 27, 2021

Johnnie Lam was very transparent, easy to work with, and the entire process at Campbell Nissan was easy to navigate. I would recommend them to anyone looking for a new or used vehicle.

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Google Apr 26, 2021

Everything went smoothly and the service was kind and thorough. Afterward, we thought we left our keys there and called back to check. The person that answered the phone looked everywhere and went above and beyond for sure, to help. We appreciate you!

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Google Apr 21, 2021

Nice customer service, the salesman Johnnie Lamm was fun and I'm happy with my Golf!

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Google Apr 19, 2021

Friendly Salesman & made the purchase very quick. Definitely will refer to friends.

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Google Apr 13, 2021

Ewa zender helped me purchase a car. She was very quick with my purchase. She had all the paperwork ready and called me back immediately. She was very professional and worked with me to find the perfect car for me. I would highly recommend this dealership. Very great service!

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Google Apr 10, 2021

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Google Apr 8, 2021

I drove up to get an oil change and it was done with in an hour while I went across the street to go shopping. It was easy and smooth and done in a timely manner! Good customer service every time I come in for service!

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Google Apr 4, 2021

I brought my 2019 Nissan Leaf for a routine service appointment which they completed within the hour. They were extremely courteous and professional. This is a VERY well run service department.

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Google Mar 29, 2021

Campbell has a high standard for their service that they routinely deliver. Quality service, quality people!

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Google Mar 27, 2021

John and Stetson are always a pleasure to work with. Both are very professional and friendly. John is always very honest which I appreciate and helps me have trust and confidence in the dealership.

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Google Mar 25, 2021

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Google Mar 24, 2021

Excellent was not only my service experience with Stetson, but also my sales visit with Johnnie Lamm....thanks! ...March 2021... I'm trading in the 2017 for a 2021. Thanks again to the incredible assistance of Johnnie Lamm, who has truly become a trusted friend. Third time he's helped me...a Lease, a Purchase, and now another Lease. I felt like a member of the family. Thanks so much!

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Google Mar 21, 2021

Fast and professional. Loved the video of my car's repair! Thank you Rick and Chance!!!

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Google Mar 20, 2021

Ewa was our Sales Representative and really went above and beyond to help us find the right car and to ensure that the process went smoothly as possible. In addition, she took her time explaining all of the features of the car and even set-up the blue tooth connection with our cell phones.

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Google Mar 20, 2021

Phew! Buying a car is stressful, not usually pleasant, for sure not fun but I know that every 3 years when my lease is up, I’m going to walk into Campbell Nelson of Edmonds and everyone from Service to Finance, to the Sales team is going to treat me with kindness, respect, and true friendship. Yesterday I leased my 6th Tiguan from Clint Richardson and CN of Edmonds. In all these years, he’s gotten to know my needs and my wants in how a car performs. Sometimes my needs and wants don’t match up to make a price ...

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Google Mar 19, 2021

Friendly. Gave honest opinion of what the problem might be. Used coupon on payment and MIGHT be able to reuse if problem reoccurred.

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Google Mar 4, 2021

I had a great experience working with Nate to buy a certified pre-owned Nissan Leaf! He was responsive, knowledgeable, and helpful, and the overall test drive and buying process were smooth and easy. Highly recommend!

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Facebook Feb 26, 2021

These guys were absolutely amazing! This was my first time buying a new car and Clint R. made it as seamless as possible! I actually just went in to look at some cars and see what I would need to do to get into a newer vehicle. Within two hours I was driving a brand new 2021 off the lot! Thank you guys so much for all that you do!

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Google Feb 24, 2021

Bradly was amazing helping us to find the perfect electric car! It was a great experience with campbell and i will definitely recommend it to my friends and family and we will continue buying our future cars from this amazing dealership!!!! 🙂

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Google Feb 23, 2021

Had a great experience with Ava Zender this past week. There was a certified pre-owned Rogue that we both wanted but there was a noise coming from the steering wheel during the test drive. She had us come back the next day after it was repaired by their service department and confirm that everything was good.. We love it and loved her coordination with the various teams to make sure we had a great experience.

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DealerRater Feb 22, 2021

I worked with Brad Peterson at Campbell Nissan about a month ago to buy a 2017 Nissan Rogue. We had had our previous car (a 2013 Nissan Rogue) totaled earlier in the year and we needed a new ride. Brad was VERY helpful and sweet. He showed us the different Rogues they had on hand that would best replace what we had lost. We were looking at getting the top of the line model in 2017 when he said, "You know, let me show you one more..." and brought us the 2017 SV that we ended up driving off the lot later ...

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Google Feb 17, 2021

Johnnie Lamm worked with my brother over the phone, confirmed with photos what we were looking for was on the lot down to the last detail & had the car ready for us to look at & drive when we drove up from Tacoma that same morning in the snow! No pressure, up front with what was negotiable, available for any questions, great sense of humor. And we did laugh! I definitely recommend Johnnie Lamm if you are looking for.a car! Great guy!

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Google Feb 12, 2021

(Translated by Google) The best dealer in Nissan of edmonds I recommend it to the Hispanic Community and personally it is my second car that I buy. Ava is a very Professional person, she has helped me with the two cars that I bought, ask for her to receive a very Professional service ..... (Original) El mejor dealer en Nissan de edmonds se lo recomiendo a la Comunidad hispana yo en lo personal es mi Segundo carro que compro . Ava es una persona muy Profesional ella me ha ayudado con los dos carros que e comprado pregunten por ella para reecibir ...

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Google Feb 10, 2021

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Google Feb 4, 2021

express service certainly met the requirement

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Google Jan 27, 2021

John Kelch made the car buying experience for us great! He coordinated with us prior to our arrival and had the vehicle warmed up and ready when we got there. He looked for ways to save us money on the deal and worked with us on our trade in. His experience and customer service skills are top notch and I will gladly recommend him. This was the best car buying experience I have had in years! Please thank John and I would recommend you use him as the model for training new sales associates.

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Google Jan 22, 2021

Brad was a gentleman, excellent in every way you can ask for in his industry. First time buying/leasing a car will be back!

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Google Jan 20, 2021

Thank you so much, Good experience

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Google Jan 20, 2021

I called Campbell Nissan of Edmonds on the 4th of January to ask about two used Nissan Leafs I saw on their web site. Johnnie L. called me back shortly after I left a message, looked over both cars for me and recommended the cheaper one considering our needs here in Sitka, AK. He was super to work with, as was Jesse and the rest of the staff. Long story short, two weeks later the car arrived in Sitka, AK and looks and drives wonderfully. I highly recommend doing business with this company.

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Google Jan 19, 2021

John Kelch was an outstanding sales person. We did the deal completely online and he was sharp and responsive. He would generally reply to my emails in less than five minutes. A total of 43 emails were exchanged for this transaction. I have bought many many new cars in my life and John is, by far, the best car salesperson I have ever dealt with. Simply outstanding!

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Google Jan 14, 2021

We had a positive buying experience, and first oil change free was a great bonus

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Google Jan 13, 2021

I worked with Johnnie L. to buy a Nissan Leaf long distance. I would definitely recommend Johnnie and this dealership in general. They provided a very professional and timely experience. I felt like the sale price was very reasonable. No pushy sales pitches. Johnnie was very knowledgeable both about the particular car, and with the buying process. As a bonus, the dealership drove my new car to the barge so it could be shipped to Alaska free of charge.

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Google Jan 12, 2021

One could not ask for a better sales rep than Nate Bates. His customer service and attention to detail is second to none. In the contract phase, Jesse made sure that no stone was unturned in getting us the best deal and that all of the T’s were crossed. He explained everything and made sure that we were not uncertain about anything. Truly the best car buying experience I have ever had!

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Google Jan 8, 2021

Left my car to have an oil change

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Google Jan 8, 2021

Great service from Ava Zender. Professional, caring and friendly. We were respected and Ava gave her full attention towards selling us a Rogue that would fit our needs. The sales experience was genuine.

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Google Jan 8, 2021

There guys are 100% Legit ... I can always count on them they have helped my family with our needs quickly never a sharp word or attitude they make every interaction so pleasant we feel like part of the Campbell family this dealership is ran so very well they really do things right and care about the customer and our needs they go well beyond the extra mile i wouldn't consider going anywhere else period ...

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DealerRater Jan 5, 2021

Working with Ava was a pleasure. She is a very interesting person and I enjoyed chatting with her during the process. We were rushed for time due to spending limits set forth by my financial institution; but we got the paperwork and test drive done in time. Paying with cash likely helped keep this quick! I was also happy that my purchase helped World Concern donate a goat to a child and his/her family.

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Google Jan 5, 2021

I had the best experience buying my first car and Nate really helped me get the car I wanted thank you!

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Google Jan 3, 2021

John K. is exceptional in his authenticity of connections with customers both personally and professionally. When I come to Campbell Nissan, he welcomes me as a family member and ensures that I get excellent service and the best deal in meeting my driving needs. The Rouge 2021 is my 4th lease from a dealership and a friend who continue to provide exceptional service and a warm welcome with every visit. Thank you John and Campbell Nissan of Edmonds for being my #1 dealership for my automotive needs and as my #1 recommended dealership.

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Google Jan 1, 2021

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Google Dec 30, 2020

Service advisors were great, job was done faster than expected. Also no push to get recommended things immediately. Very nice experience as always.

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Google Dec 27, 2020

Thank you Campbell Nissan for helping us purchase the Leaf we wanted! Excellent service and knowledgeable sales. Johnnie was spot on!!

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Google Dec 25, 2020

Amazing professional friendly staff! Such a great experience. No stress at all and appreciate the great service and loaner vehicle.

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Google Dec 25, 2020

I took my car over for my very first oil change at the dealership and the was a very smooth ride. The crew was very knowledgeable and they answered all of my question. I would definitely recommend to a friend.


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